Doral Bank Direct is an online banking product provided by Doral Bank, a Puerto Rico state-chartered bank supervised by the FDIC. Doral Bank is a wholly owned subsidiary of Doral Financial Corporation (NYSE:DRL), a diversified financial holding company with banking operations in the United States and Puerto Rico.
Yes, your deposits are FDIC insured up to the maximum allowed by law through Doral Bank.
The FDIC insures deposit accounts such as checking, NOW, savings, money market, and certificates of deposit (CD’s) accounts. The basic insurance amount is at least $ 250,000.00 per depositor per insured bank. You may qualify for more than $ 250,000.00 in coverage if you own deposit accounts in different ownership categories. For information visit the FDIC’s website: www.fdic.gov.
We review your application and verify your identity.
Once your identity has been verified, two (2) small trial deposits will be credited to your funding account (i.e., checking, savings).
We will email you at the email address you provide. This email will include detailed instructions on Doral Bank Direct’s verification process and requires action within 30 calendar days of receipt.
Once ownership of the funding account has been verified, your initial deposit will be processed, our two small trial deposits originally credited to your funding account will be reversed, and your account will be opened.
Once you complete the account validation process of your Doral Bank Direct account, you will receive a confirmation email from Doral Bank Direct telling you when your account is operational and ready for additional transactions.
There will be no periodic statements for certificates of deposit accounts, however, periodic notices will be sent notifying interest paid on your account.
No withdrawals are allowed from your Certificate of Deposit accounts prior to maturity without a penalty, unless the law permits or other exceptions apply. However, interest payments can be withdrawn by check or transfer to your funding account.
Early withdrawal penalty will be an amount equal to 90 days interest on the amount withdrawn for CD terms less than 12 months and 180 days for terms of 12 months or longer.
Can I open an account with a joint account holder?
Yes, you can add a joint account holder while you are completing the application. You will need the address, social security number, date of birth, place of birth, and identification information of the co-applicant.
To add a joint account holder after the account is opened, contact a customer service representative at 1-855-51-DORAL (1-855-513-6725) Monday through Friday 9am – 5pm, Central Standard Time.
Yes, you can assign a beneficiary while you are completing the application. You will need the name, relationship and date of birth of the beneficiary as well as percentage of funds you wish to designate to each beneficiary.
To add a beneficiary after the account is opened, please contact a customer service representative at 1-855-51-DORAL (1-855-513-6725).
Doral Bank Direct offers Internet banking services utilizing solid security standards. These security standards have received ICSA Trusecure Certification and are re-assessed on a quarterly basis. Delivering these services require a robust security framework that protects you and our institution's data from outside intrusion. The secure network topology was devised by a third-party Internet specialist and all changes require formal written approval. We are committed to working with our Internet service and communications providers to produce the safest operating environment possible for our customers.
While our service provider continues to evaluate and implement the latest improvements in Internet security technology, users of the online banking system also have responsibility for the security of their information. Click here for recommended
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What do I do if I forget my username and password or need more help?
You may contact a customer service representative at 1-855-51-DORAL (1-855-513-6725) Monday through Friday 9am – 5pm, Central Standard Time. You may also send an e-mail message to customerservice@doralbankdirect.com.
